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Payment for Exchange or Return

Payment for Exchange or Return

Regular price $25.00
Unit price  per 

Exchange a product 

Have you received the wrong size? Simply send the product back to us within 20 days since we delivered your order and we’ll send you the right size. Before sending it back, buy the "Exchange a product" option on this page. This charge is for the shipping expenses (both ways, US only). If you are based outside of the US please contact us.

Return a product

We accept returns on all new and unused products up to 20 days from the date the product was delivered. We charge a $15 flat fee to cover shipping expenses (US only) - purchase the "Return a product" option on this page. Contact us if you are based outside of the US.

If more than 20 days have gone by since your purchase was delivered, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Please note that this is not a product supplied by ONSRA and it's not connected to the ONSRA brand.